Session attendees will learn the importance of and process to create consistent quality products across types and brands. The discussion focuses on the end of the production life cycle, post-production, and product generation as associated with value generation.

Learning Objectives
1. Understand the relationship between price and quality to create product value.
2. Learn how to create measurable quality metrics.
3. Develop the application of quality metrics throughout the supply pipeline.
4. Create a quality control plan as a method to create customer satisfaction.